4g63 Privacy Policy – Our Commitment to Your Data
Effective Date: 1 January 2026
1. Information We Collect
4g63 collects several categories of personal information from users when they register, use the platform or interact with our services. This information is necessary to ensure a smooth, secure and personalised experience for every individual.
The categories of information we collect include:
- Account information: full name, email address, phone number, date of birth and encrypted password upon registration.
- Device and browser information: device type, operating system, browser version, IP address and general location data for security and fraud detection purposes.
- Local payment information: bank account number, account holder name and transaction details in MYR via supported payment methods such as online banking and local e-wallets.
- Cookies and tracking data: session data, user preferences, page visit history and in-platform interactions to improve service quality.
- Usage data: game records, transaction history, login activity and platform usage time for internal audit and product improvement purposes.
We only collect information that is necessary and will not request data that is irrelevant to the operation of the 4g63 platform.
2. How Is This Information Used?
Information collected by 4g63 is used responsibly and only for legitimate purposes related to platform operations. We will not use your data for any purpose outside the scope stated in this policy without first obtaining your consent.
The primary purposes for which your information is used are as follows:
- Processing account registration, identity verification and user account management.
- Securely processing deposits, withdrawals and financial transactions in MYR.
- Detecting and preventing fraudulent activity, money laundering or platform abuse.
- Sending important notifications related to your account, transactions or changes to our terms of service.
- Improving the user experience through usage data analysis and customer feedback.
- Complying with applicable legal requirements, regulations and directives from relevant authorities.
We are committed to ensuring your information is used ethically and only within the scope agreed to by users at the time of registration.
3. Cookies and Platform Activity Tracking
The 4g63 platform uses cookies and similar tracking technologies to enhance functionality, security and the personalisation of your experience. Cookies are small text files stored on your device when you visit our platform, allowing the system to recognise you on future visits.
We use several types of cookies, including session cookies that expire when you close your browser, persistent cookies that remain for a set period to remember your preferences, and analytics cookies that help us understand how users interact with the platform.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform, including the login process and security verification. 4g63 is not responsible for any disruption to functionality resulting from changes made to cookie settings by the user.
4. Data Storage, Security & Third-Party Sharing
Data Storage and Security
4g63 stores user data on servers protected with industry-grade encryption and strict access controls. All sensitive information such as passwords and payment details is encrypted using the latest security protocols before being stored. We also conduct regular security audits to identify and address any system vulnerabilities.
User data will be retained for as long as the account remains active or for as long as necessary to fulfil legal obligations. Upon account closure, data will be deleted or anonymised within a reasonable period in accordance with applicable data protection laws.
Third-Party Sharing
4g63 does not sell, rent or disclose users' personal information to third parties for marketing purposes without your consent. We only share data in limited circumstances — with payment service providers that process MYR transactions on our behalf, with technology service providers that support platform operations, and with government or law enforcement authorities when required by law. All third parties handling our data are bound by strict confidentiality agreements.
5. User Rights, Policy Changes and How to Contact Us
Your Rights as a User
As a 4g63 platform user, you have the following rights regarding your personal data. First, the right of access — you may request a copy of the personal information we hold about you at any time. Second, the right of rectification — if the information we hold is inaccurate or out of date, you have the right to request an immediate correction. Third, the right of erasure — under certain circumstances, you may request that we delete your personal data, subject to legal obligations that may require us to retain certain records for a minimum period. Fourth, the right of restriction — you may request that we limit the processing of your data in specific situations provided for under law.
To submit any of the above requests, please contact the 4g63 support team through the channels provided on the platform. We will process your request within a reasonable timeframe and provide a clear response.
Changes to This Privacy Policy
4g63 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. The latest version of the Privacy Policy will always be available on this page, along with an updated effective date. Your continued use of the platform after any changes take effect will be considered as your acceptance of the latest version of the policy.
How to Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 4g63 support team by email at: [email protected]. You may also refer to the FAQ section for answers to general questions about privacy and data security.